IT Management Skills Training

Duration: 3 days
Language: English
17 PMI PDUs
Level: Foundation

In this IT Management Skills Training course, you will gain the skills and knowledge necessary to manage your IT team successfully. You will learn how to:

Delegate tasks and track progress
Share Feedback
Foster time management skills among your team
Empower your team to communicate with people of non-technical backgrounds successfully

IT Management Course Delivery Methods

In-Person
Online

IT Management Course Information

In this course, you will learn how to:
- Enhance your leadership abilities by leveraging your emotional awareness.
- Employ effective delegation to train, empower, and raise levels of accountability.
- Engage your staff through effective communication and a culture of inclusion.
- Continue learning and face new challenges with after-course one-on-one instructor coaching.
Training Prerequisites

None.

IT Management Course Outline

Module 1: The Challenge of IT Management

In this module, you will learn how to:

Transition into management with a new management identity
Adopt the best practices for an IT environment

Module 2: Developing Management Excellence

In this module, you will learn how to:

Communicate the importance of introducing new concepts
Build managerial competencies
Apply modern leadership styles that provide value to your team

Module 3: Managing with Multiple Intelligences

In this module, you will learn how to:

Improve your personal leadership style through increased awareness
Empower your staff for increased success and long-term growth
Lead by example

Module 4: Delegating for Empowerment

In this module, you will learn how to:

Inspire collaborative partnerships
Identify and work with the strengths of your staff
Follow a proven step-by-step process for delegating and gaining acceptance of work
Plan your delegation and define tasks
Determine effective tracking and follow-up for delegated tasks
Negotiate shared expectations

Module 5: Facilitating Success for IT Teams

In this module, you will learn how to:

Create a team state of mind
Facilitate team-building activities
Strengthen team communication
Apply a three-level model for team building
Work effectively across organizational units, time zones, and geographic boundaries
Overcome the hidden overhead of separation

Module 6: Reinforcing and Redirecting Performance through Coaching

In this module, you will learn how to:

Set performance measures that work in a technical environment
Apply a continuous appraisal approach to identify gaps in performance
Strengthen team performance by integrating coaching and appraisal techniques
Optimize performance by minimizing typical disruptions in the workplace
Recognize and address ineffective performance in a clear, constructive manner

Select Commercial or Government Pricing

$2,885

3-day instructor-led training course
After-course coaching available
Post-course Learning Tree Exam included

Would you like to take this course as a team?

Nov. 18 - 20 9:00 a.m. - 4:30 p.m. EST

New York or Virtual
Guaranteed-to-Run - You can rest assured this class will not be canceled. Delivery format is subject to change – please call Customer Service if you have any questions.
Dec. 9 - 11 9:00 a.m. - 4:30 p.m. EST

Herndon, VA or Virtual
Jan. 6 - 8 9:00 a.m. - 4:30 p.m. EST

Ottawa or Virtual
Jan. 13 - 15 10:00 a.m. - 5:30 p.m. EST

Austin or Virtual
Apr. 21 - 23 9:00 a.m. - 4:30 p.m. EDT

New York or Virtual
May 12 - 14 9:00 a.m. - 4:30 p.m. EDT

Herndon, VA or Virtual
May 26 - 28 9:00 a.m. - 4:30 p.m. EDT

Ottawa or Virtual
Jun. 15 - 17 10:00 a.m. - 5:30 p.m. EDT

Austin or Virtual
Aug. 4 - 6 9:00 a.m. - 4:30 p.m. EDT

New York or Virtual
Sep. 15 - 17 9:00 a.m. - 4:30 p.m. EDT

Herndon, VA or Virtual

Scroll to view additional course dates

$2,539

3-day instructor-led training course
After-course coaching available
Post-course Learning Tree Exam included

Would you like to take this course as a team?

Nov. 18 - 20 9:00 a.m. - 4:30 p.m. EST

New York or Virtual
Guaranteed-to-Run - You can rest assured this class will not be canceled. Delivery format is subject to change – please call Customer Service if you have any questions.
Dec. 9 - 11 9:00 a.m. - 4:30 p.m. EST

Herndon, VA or Virtual
Jan. 6 - 8 9:00 a.m. - 4:30 p.m. EST

Ottawa or Virtual
Jan. 13 - 15 10:00 a.m. - 5:30 p.m. EST

Austin or Virtual
Apr. 21 - 23 9:00 a.m. - 4:30 p.m. EDT

New York or Virtual
May 12 - 14 9:00 a.m. - 4:30 p.m. EDT

Herndon, VA or Virtual
May 26 - 28 9:00 a.m. - 4:30 p.m. EDT

Ottawa or Virtual
Jun. 15 - 17 10:00 a.m. - 5:30 p.m. EDT

Austin or Virtual
Aug. 4 - 6 9:00 a.m. - 4:30 p.m. EDT

New York or Virtual
Sep. 15 - 17 9:00 a.m. - 4:30 p.m. EDT

Herndon, VA or Virtual

Scroll to view additional course dates

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IT Management Course FAQs

The IT Manager is responsible for overseeing an organization's technology infrastructure and the team that supports it.

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available both in class and online.

IT Management Skills Training

IT Management Course Delivery Methods

IT Management Course Information

IT Management Course Outline

Module 1: The Challenge of IT Management

Module 2: Developing Management Excellence

Module 3: Managing with Multiple Intelligences

Module 4: Delegating for Empowerment

Module 5: Facilitating Success for IT Teams

Module 6: Reinforcing and Redirecting Performance through Coaching

Live Instructor $2,885

Live Instructor $2,539

IT Management Course FAQs

What is the role of an IT manager?

Can I take this IT management course online?

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