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Kanban Systems Improvement (KSI)

Course 3652

  • Duration: 2 days
  • Language: English
  • Level: Advanced

In Kanban Systems Improvement (KSI), you learn how to evolve, improve, and scale a Kanban system beyond a single team. You’ll explore how to manage flow across multiple connected systems and services, use advanced metrics and feedback loops to drive continuous improvement, and make better decisions about risk and delivery predictability.

Students completing this course and Course, 3651, Kanban System Design, receive the Kanban Management Professional (KMP) credential.

Kanban Management Professional Training (KMP-II Certification) Delivery Methods

    • Upskill your whole team by bringing Private Team Training to your facility

Kanban Management Professional Training (KMP-II Certification) Course Benefits

In this course, you will:

  • Learn how to evolve and improve an existing Kanban system using feedback loops and metrics.
  • Understand how to scale flow across multiple connected systems and services (a network of services).
  • Use advanced flow metrics (including cumulative flow) to diagnose issues and improve predictability.
  • Learn and practice Kanban cadences (e.g., replenishment, service delivery review, operations review) to drive continuous improvement at scale.

Prerequisites

Attendees are expected to have read “Kanban” by David J Anderson or “Kanban from the Inside” by Mike Burrows. Prior attendance in the Kanban System Design class is strongly recommended.

Certification Information

This course awards the Kanban Systems Improvement (KSI) credential from Kanban University. Click to view our options for Kanban University Certification Training ›

Kanban Management Professional Course Outline

  • From a single Kanban system to multiple connected systems
  • Service orientation and a network of services
  • Managing flow end-to-end across dependencies
  • Cumulative Flow Diagram (CFD): reading patterns and diagnosing bottlenecks
  • Throughput and work in progress (WIP) relationships
  • Lead time distribution and setting service delivery expectations
  • Forecasting and managing delivery predictability
  • Making policies explicit to enable consistent decision-making
  • Classes of service and managing work item risk
  • Replenishment and commitment decisions at scale
  • Daily Kanban: managing flow and unblocking
  • Replenishment / commitment: selecting work and managing risk
  • Service delivery review: using metrics to guide improvement
  • Operations review (overview): improving across a network of services
  • Improvement hypothesis and small experiments
  • Finding and addressing sources of delay
  • Scaling improvements across multiple teams and services
  • Definition
  • Principles and practices
  • Kanban board
  • System lead time
  • Flow efficiency
  • Implementation
  • Benefits and results
  • Demand analysis
  • Capability analysis
  • Model flow
  • Classes of services
  • System design
  • Ticket
  • Visual board
  • WIP limits / pull
  • Classes of service
  • Work item types
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            This course can help you earn Kanban certification. Click to view our options for Kanban Certification Training ›

            Learning Tree provides Private Team Training that can save time and travel costs by training your entire team at once, at a convenient location of your choice. We handle all the details including instructor travel, tailored content, comprehensive course materials, shipping and equipment setup and teardown.

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