1-Day Instructor-Led Training
Microsoft Official Content
Microsoft Exam Voucher Included
After-Course Instructor-Coaching Included
Transform Business Workflows with Generative AI (AB-730)
Course 8766
- Duration: 1 day
- Exam Voucher: Yes
- Language: English
- Level: Foundation
In this course, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.
Generative AI for Workflows Delivery Methods
Online
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Generative AI for Workflows Course Information
Course Benefits
- Reduce time spent on manual drafting with AI-generated first drafts, summaries, reports, and proposals.
- Improve clarity and consistency by learning how to prompt Copilot effectively in everyday workflows.
- Cut down meeting overload through automated prep, follow-up, and collaboration tools.
- Unlock insights from data without needing deep Excel or analytics expertise.
- Strengthen responsible AI practices with a clear understanding of safe, compliant AI usage.
Prerequisites
- None
Exam Information
Generative AI for Workflows Course Outline
What Is Generative AI?
A beginner-friendly introduction to generative AI technologies, how they work, and why they matter. Learners explore responsible AI principles and see how Microsoft 365 Copilot applies generative AI to everyday workflows.
Topics:
- What generative AI is and how it creates new content
- Key principles of responsible AI
- How Microsoft 365 Copilot acts as a workflow companion
Employ Copilot Chat as Your AI Assistant
A practical look at Microsoft 365 Copilot Chat — what it does, how to prompt it effectively, and how to manage conversations. Learners also get an introduction to agents and how they support task automation.
Topics:
- Overview of Copilot Chat
- Writing effective prompts
- Managing prompts and conversations
- Introduction to Copilot agents
Draft and Refine Business Content Using Microsoft 365 Copilot
A hands-on walkthrough for using Copilot to draft, revise, and elevate business content. Learners explore how Copilot assists with first drafts, content refinement, and research using built-in agents.
Topics:
- Drafting business content with Copilot
- Research and information gathering with the Researcher Agent
- Editing and enhancing content collaboratively
Analyse and Visualise Data Using Microsoft 365 Copilot
This module shows learners how to analyse datasets, generate insights, and create visualisations using Copilot capabilities in Excel and related tools.
Topics:
- Using Copilot to streamline Excel workflows
- Generating insights with the Analyst Agent
Manage Meetings and Collaboration Using Microsoft 365 Copilot
Learners discover how to use Copilot across Microsoft 365 to prepare meetings, summarise discussions, follow up on action items, and collaborate more effectively.
Topics:
- Meeting preparation and follow-up with Copilot
- Enhancing collaboration with Copilot Chat, Pages, and Notebooks
Define the Role You Want Microsoft 365 Copilot to Play in Your Business Workflow
A scenario-driven module where learners apply Copilot to real business tasks and decide how AI can support their own workflows.
Topics:
- Preparing weekly status reports
- Building client proposal decks
- Creating executive summaries
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Generative AI for Workflows FAQs
No. This course starts with the basics of generative AI and builds gradually into hands-on Copilot usage.
Yes — you’ll learn practical prompting techniques that lead to more accurate, consistent, and useful responses.
Absolutely. You’ll apply Copilot to tasks like creating proposals, generating summaries, and managing meetings.
Not at all. It’s built for everyday business professionals who want to enhance productivity, efficiency, and decision-making.
No. While having Copilot helps with practice, the course teaches concepts, workflows, and strategies that apply regardless of your setup.